Privacy Policy

AceUKMLA Privacy Policy

1. Introduction

AceUKMLA ("we," "us," or "our") is committed to protecting the privacy of our website visitors and service users. This Privacy Policy outlines how we collect, use, and disclose your personal information in compliance with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).  

2. Information We Collect

We may collect the following types of personal information:  

• Personal identifiers: Name, email address, postal address, phone number, IP address.  

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• Account information: Username, password, security questions and answers.

• Payment information: Billing address, payment card details.

• Usage data: Website browsing activity, service usage data, device information.

• Communication data: Emails, messages, feedback.

3. How We Collect Information

We collect information through:

• Direct interactions: When you create an account, make a purchase, or contact us.

• Automated technologies: Cookies and similar tracking technologies when you use our website.

4. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Contract: To fulfil our contractual obligations when you purchase our services.

• Consent: When you provide explicit consent for specific processing activities, such as marketing communications.

• Legitimate interests: To pursue our legitimate business interests, such as improving our services and website security.

• Legal obligations: To comply with applicable laws and regulations.

5. How We Use Your Information

We use your personal information to:

• Provide and improve services: Delivering our services, personalizing your experience, and improving our offerings.

• Manage accounts: Creating and managing your account, processing payments, and providing customer support.

• Communicate with you: Sending service updates, responding to inquiries, and providing marketing communications (with your consent).

• Ensure security: Protecting our website and services from fraud and unauthorized access.

• Comply with legal obligations: Fulfilling our legal and regulatory requirements.

6. Data Sharing

We may share your personal information with:

• Service providers: Third-party service providers who assist us with payment processing, data analytics, and other essential functions.  

• Legal authorities: When required by law or legal process.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.  

8. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.  

9. Your Rights

You have the following rights regarding your personal information:  

• Access: Request access to your personal information.

• Rectification: Request correction of inaccurate or incomplete information.

• Erasure: Request deletion of your personal information (right to be forgotten).  

• Restriction: Request restriction of processing your personal information.

• Objection: Object to processing your personal information.

• Data portability: Receive your personal information in a portable format.  

10. Contact Us

If you have any questions about this Privacy Policy or your data protection rights, please contact us at info@aceukmla.co.uk.

11. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website.